Insight Communications Group Terms and Conditions
Insight Communications Group Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the services, platforms, and websites provided by Insight Communications Group (“Insight”). By accessing or using our services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our services.
1. Scope of Services
Insight provides communication and operational support services, including but not limited to telecommunication, SMS messaging (marketing and utility), payment processing, and customer service solutions. These services are provided under contracts with our clients and are subject to the terms of those agreements.
2. Use of Services
You agree to use Insight’s services responsibly and in compliance with applicable laws and regulations. You may not:
- Use our services for unlawful purposes or to transmit harmful or offensive content.
- Interfere with the functionality or integrity of our systems or services.
- Use our services to send unsolicited or unauthorized marketing messages (spam).
3. Privacy and Data Protection
Your privacy is a priority. Use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect personal information.
SMS Messaging
Opt-In and Opt-Out:
Marketing and service messages are sent only with the recipient’s prior consent. Users may opt out at any time by replying STOP to any message.
Confirmation of opt-out will be sent upon receiving the STOP request.Help Support:
For assistance or more information about SMS messages, users may reply HELP. This will generate an automated response with relevant support information.Standard Message and Data Rates:
Message and data rates may apply. These rates are determined by your mobile carrier and are outside Insight’s control.
No SMS opt-in data will be shared with third parties unrelated to the specific service provided. For more details, please refer to our Privacy Policy.
4. Intellectual Property
All content, trademarks, logos, and designs used in our services or on our websites are the intellectual property of Insight or its licensors. You may not copy, reproduce, modify, or distribute any materials without prior written consent from Insight.
5. Limitation of Liability
Insight provides its services “as is” and disclaims any warranties, whether express or implied. To the extent permitted by law, Insight shall not be liable for any:
- Indirect, incidental, or consequential damages arising from your use of our services.
- Losses caused by unauthorized access to your data or personal information.
6. User Responsibilities
You are responsible for:
- Providing accurate information when using our services.
- Securing any credentials or access codes provided to you.
- Complying with local, national, and international regulations when using Insight’s services, including those related to data protection and telecommunications.
7. Third-Party Services
Insight may integrate third-party platforms or services as part of its operations. While we ensure our partners adhere to privacy and security standards, Insight is not responsible for their practices. We recommend reviewing the terms and privacy policies of any third-party services used in conjunction with Insight’s services.
8. Modification of Terms
Insight reserves the right to modify these Terms at any time. Any changes will be posted on our website, and continued use of our services after such modifications constitutes acceptance of the updated Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico, without regard to its conflict of law provisions.
10. Contact Information
If you have any questions about these Terms or wish to report a violation, please contact us:
Information Security and Privacy Officer
342 San Luis Street, Suite 303
Bechara Industrial Park
San Juan, Puerto Rico 00921
Email: compliance@icommpr.com
Phone: 787-705-0748
