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Call Us: 787-625-1930
Telephone answering services puerto rico

Telecommunications

Stay ahead of the curve with our wide variety of digital services.

Count on innovative technology for your telecommunications business.

Our advanced technology, in combination with our expertise, equips your business with the tools to deliver customers the best alternative in the media and communications industry. We provide omnichannel interactions for excellent service in digital commerce while delivering the best solutions to clients and increasing your business revenue. 

Products & Online Stores

Expand your telephone answering services in puerto rico with the assistance of our team of experts. We provide insight bpo services in puerto rico for product inquiries to help up-sell and cross-sell merchandise such as accessories and consumables, which include mobile devices, smartwatches, tablets, PCs, and printers, among other products. In addition, we make ordering processing and returns simpler for clients, to increase customer satisfaction with your business.

Warranty &Service Support

When warranty inquiries are received, we promptly address the client’s needs for an agile and effective response that provides customer satisfaction. We assist your business operations with warranty and claim management, rebate program, consumer analytics, and advanced maintenance strategies, among other warranty and service support tasks. We go beyond and use our advanced technology to analyze product performance and innovation in addition to cost drivers.

Loyalty Programs

At Telecommunications insight group, we will help you create a loyalty program that helps retain your clients while increasing their satisfaction with your business with proactive customer outreach. Our customer service representatives will manage discounts and rewards offers, and other special incentives. They also provide churn management, targeted lifecycle messaging, and right-plan counseling.

Lets get in touch

Call us to start growing your business!

787-625-1930

    Insight Group

    Insight is certified as a Minority Business enterprise with the flexibility to provide BPO Contact Center Services from Puerto Rico, Dominican Republic and Colombia.

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    • Digital Customer Care
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    Get In Touch

    HQ Physical Address: CWF5+C29, Cll 4, San Juan, 00925

    787-625-1930
    sales@insightgrouppr.com
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    Copyright © 2023 Insight Group. All Rights Reserved.

    Insight is certified as a Minority Business enterprise with the flexibility to provide BPO Contact Center Services from Puerto Rico, Dominican Republic and Colombia.

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    787-625-1930

     sales@insightgrouppr.com

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