Operational Continuity and Disaster Recovery
Tested Emergency Resiliency
TELECOM
• Multiple Telco Carriers
• SD-WAN Solution implemented
• Fortinet firewall cluster redundancy configuration
• Security improvements MPLS with DR facilities
DATA CENTER
• Liberty Data Center
• AWS
• SAEE18 & SOC2
• PCI Compliance Certified
• Contact Center Platforms
• Internet Redundancy
FACILITIES
• Puerto Rico and Dominican Republic and Colombia Operations
• Facilities 24/7 Surveillance
• Visitors Access Controls
• Network Security Alarms Monitoring
PROCESS
• BCP and DRP Tested Annually
• Cloud HR and Financial Systems
• IT & Operational policies updated annually
• Key Resources at various locations (PR, DR and US)
• Critical Vendors Support
