Healthcare Services
We have the expertise to assist healthcare providers to deliver exceptional operational services.
Create an efficient healthcare system with innovative technology and excellent member care.
With our broad experience in the healthcare industry, our experts deliver excellent customer services with the personal assistance that it entails and operation management in all areas of your medical business. We integrate innovative technology to optimize administrative processes to provide members and patients the exceptional healthcare services. We comply with the provision and mandates within the Hippa Security and Privacy Rules as well as PCI-DSS. In addition these controls are directly align with the COSO framework which includes the following entity control areas: control environment, risk assessment, information and communication, control activity and monitoring.
COVID-19 testing and vaccination are still in high demand even after the pandemic. Let us assist members, customers, and patients with appointment scheduling, testing, health plan benefits, and claims with the urgency that, most of the time, it requires. With our healthcare and pharmaceutical services, you can deliver agile and quality care every step of the way.
Promptly resolve members' inquiries, such as benefits and eligibility questions, enrollment, claims, and provider orientation, with the assistance of our agents, who are supported with innovative technology to deliver excellent customer service. Through consultation and cognitive analytics, they can assist members and patients effectively while having a complete view of their needs.
At Insight, we are experts at managing your healthcare business at every touchpoint. We deliver outstanding customer service, claims administration, authorizations, patient services, and clinical review, among other administrative healthcare tasks. Count on us to help you build a successful business with our team of experts supported by innovative technology.
Increase your revenue by promoting to members and prospective new clients the best healthcare coverage for their medical needs. Through our customer consultancy and analytics, we increase sales conversion and build customer loyalty while facilitating them to enhance healthy lifestyle.
Manage your claims efficiently with our team of healthcare administrators. We handle every step of the claim process, such as data entry, review, investigation, coordination of benefits (COB), repricing, member/provider correspondence, audits, overpayment data mining and recovery, adjustments, remittance or denial of the claim, and payment integrity.
Technology keeps evolving, and your healthcare industry should be at the vanguard with the new digital tools. We create better support for your members and patients by assisting them to utilize the latest technology and medical devices while creating diverse outlets of communication and service to attend to their medical needs. Our team of professionals delivers excellent consultation and handles any questions promptly to assist with any healthcare emergency.
