Insight Communications, Corp. (ICOMM), was founded in 2003 as a new service-oriented venture, joining together a group of executives with the purpose of providing World Class Contact Center Services to all businesses in the Caribbean, Latin America, and US Markets. Insight is today a leading strategic provider of Contact Center Omni-Channel Services & BPO in the Region, with over 1,100 positions located in San Juan, Dominican Republic, and Colombia. Insight’s main assets are our experienced management team, multi-locations, state of the art technology including Artificial Intelligence (AI) and Compliance with industry standards (SOC2, PCI, and HIPAA). Our team provides services to diverse companies in areas such as Pharmaceutical, Telecomm, Financial, Retail, Government, Utilities, and regional Healthcare providers under the CMS Medicare Compliance Regulations always focus on building long-term relationships based on quality service and the best customer experience.